![]() I'm not saying that the chea is bad, but it didn't fully appeal to me.After the massage was the savasauna room and I absolutely loved it. You just can't replace what humans can do (massage-wise) with a robotic chair. I felt like it hit the mark for a perfect massage. I personally would've enjoyed the chea to hit harder in areas. Mainly because I didn't enjoy my head being grabbed and moved consistently. I don't know if I was calibrated properly or not, but I wasn't the biggest fan of the chea massage. She was able to get us calibrated in the chea. We were introduced to a lady to help us with the chea massage. Perfect ambience, nice, relaxing music, and all around calming and quiet. The room for the chea was really incredibly. Designed by doctors, this chair is supposed to give you a massage based on what your body needs. I was quite interested to try out the chea massage chair. You could order other beverages if you wanted to.After our soak, it was time for the massage. Complimentary water was provided to drink. After getting changed, we were led to our private bath house. The shampoo, conditioner, and body wash smelled amazing. I think that would give a really nice touch.The changing area/restroom was incredibly clean and well themed. The slippers provided were nice, because they were waterproof however, I was a little disappointed that they were weren't actual Japanese indoor/outdoor shoes provided. As comfortable as the robe was, I was a bit disappointed that it wasn't an actual yukata (or a robe themed to feel Japanese). I immediately took a shower and changed into the robe and slippers provided. Everyone working there was incredibly helpful and nice. They explained how things were going to go. Upon checking in, we had to fill out some paperwork. I personally would've liked to see a bit more theming (koi pond, bonsais, small temple would be nice touches). Being someone who's been to Japan before, I think they did an ok job at trying to tackle a Japanese aesthetic. Immediately, you notice some Japanese aethetics in the buildings. Once there, we had some difficulties getting a parking space, but did manage to get one. The roads leading up to the spa were a little challenging when cars were going the opposite direction. Our appointment was for 12:15, so they asked that we get there for noon. We also were allowed access to the sauna if we wanted to use it.Getting to the location was rather easy direction-wise. This included 1 hour at the outdoor baths, 1 hour chea massage, and 30 minutes in the savasauna room. We quickly were able to get our package: The Michi Package. We called in advance, since the net claimed there were no spots to RSVP. Don't we all? But when the management goes above and beyond to make my not so great experience there SO much better - I call that great management for a great business.īoth locations will have my continued support.My husband and l decided to travel to go to Shoji to celebrate our 2nd anniversary. I know confusion happens, especially with new employees and sometimes people are just having a bad day. Things like that is what keeps me a long time customer. They're decision to make my unhappy experience better was way more than I had anticipated at all. He took down all my information and not even 20 minutes later I received a call back from him after he spoke to the manager at the Alton location. I was able to get ahold of the manager there and he was wonderful and I felt like I was getting the great service again I would expect to get when at Studio 420 regardless of the location. I had a terrible experience to say the least so after not being able to get a hold of the manager of Alton, I called my original go to location off of Lindbergh in St Louis. ![]() The employee working must of been new because I had never seen him before. I just love his overall demeanor and personality.Īnyways, I had an issue the other day when in the store. Unfortunately Jason isn't always working so I have had multiple other employees take care of me when there but none of them make you feel as comfortable with asking questions and having them open cases to look at products like Jason is. When I first started going there I usually would have Jason working who is super accommodating, intelligent about the products and even gives me a few laughs. I do make quite a drive to this shop since I live about 40 minutes north of there but when you find a store you love, you want to give them your business. I've been a long time customer at the Lindbergh location but since I moved to Illinois last year I have been going to the Alton one. The Cave Smoke Shop LLC on 1104 E Broadway
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